Terms & Conditions

Effective Date: September 2026

PLEASE READ THESE TERMS OF SALE CAREFULLY. BY PURCHASING ANY PRODUCTS PROVIDED BY OZARK MOUNTAIN LEATHER OR BY CLICKING THAT YOU ACCEPT THESE TERMS DURING THE PURCHASING PROCESS, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS (“TERMS”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT MAKE ANY PURCHASES THROUGH OUR WEBSITE.

Welcome to Ozark Mountain Leather. These Terms & Conditions apply to your use of the Ozark Mountain Leather website and to purchases made from Ozark Mountain Leather, LLC through our website.

By using our website or placing an order, you agree to these Terms & Conditions, together with any policies referenced below.

Ozark Mountain Leather is a small, family-owned leather shop located in Arkansas. Many of our products are handcrafted and made to order. Because of the custom nature of our work, we encourage customers to read these terms carefully before placing an order.

1. Our Products

Ozark Mountain Leather creates handcrafted leather goods, including rifle and shotgun slings, Bible and book covers, bags, guitar straps, desk mats, firearm accessories, and other leather products.

Many of our items are made specifically for the customer after an order is placed. Products may include choices such as leather color, hardware, thread color, tooling, stamps, initials, names, laser engraving, measurements, or other customization.

Products identified as Ready to Ship are generally already completed and are handled differently from made-to-order products where noted.

We reserve the right to change, discontinue, or limit products, options, colors, materials, pricing, or availability at any time.

2. Handmade Products and Natural Leather

Our products are made from genuine leather and are handcrafted rather than mass-produced.

Leather is a natural material. Color, grain, texture, thickness, markings, scars, wrinkles, range marks, and other natural characteristics may vary from hide to hide and from the photographs shown on our website.

These characteristics are part of genuine leather and are not normally considered defects.

Because computer monitors, phones, tablets, lighting, photography, and individual hides can display colors differently, we cannot guarantee that the color shown on your screen will exactly match the finished product.

Small variations in stitching, tooling, stamping, engraving placement, measurements, hardware placement, and other handmade details may occur. These variations are part of the nature of a handcrafted product and do not necessarily indicate a defect.

3. Custom, Personalized and Made-to-Order Products

Many Ozark Mountain Leather products are made specifically for the customer.

Custom and personalized products may include, but are not limited to:

• Names, initials, dates, logos, monograms or other engraving

• Hand-stamped or tooled designs

• Customer-selected stamp combinations

• Custom sizing

• Bible and book covers made to customer-provided measurements

• Custom sling lengths

• Custom artwork or logos

• Special-order leather, hardware or construction

• Private or custom product listings created for an individual customer

Customers are responsible for reviewing all information submitted with their order before completing checkout.

This includes names, spelling, capitalization, initials, dates, measurements, quantities, colors, hardware, thread, artwork, engraving instructions, and other selections.

Once work has begun, changes may not be possible.

If we are able to make a requested change after production has started, additional charges may apply.

Because personalized and custom items cannot normally be resold, they are generally not eligible for return or exchange unless we made an error or the product has a qualifying defect.

4. Customer-Supplied Measurements

When an item is made according to measurements supplied by the customer, the customer is responsible for providing accurate measurements.

This is especially important for custom Bible covers, book covers, planner covers, desk mats, sling lengths, and other fitted products.

For Bible and book covers, please measure the actual physical book while it is closed according to the measuring instructions provided here on our website.

Do not rely on measurements found on Amazon, a publisher's website, another retailer's website, or another online source. Online measurements can be inaccurate or may refer to packaging, a different edition, or a different version of the book.

Ozark Mountain Leather is not responsible for fit problems caused by inaccurate measurements supplied by the customer.

If we make an item incorrectly compared with the measurements provided on the order, please contact us so we can review the issue.

5. Names, Logos, Artwork and Customer-Provided Content

When you provide a name, logo, photograph, design, artwork, trademark, phrase, or other material for personalization or engraving, you represent that you have the legal right or permission to use that material.

You agree not to submit material that infringes another person's copyright, trademark, privacy rights, publicity rights, or other legal rights.

Ozark Mountain Leather may refuse to reproduce artwork or other material that we believe may violate another person's rights or that we otherwise determine is inappropriate for our products or business.

We may need to make reasonable adjustments to customer-provided artwork so that it can be engraved, stamped, tooled, or reproduced properly on leather.

6. Custom Design Approval

For some custom projects, we may provide a proof, mockup, drawing, photograph, or written description for customer approval.

When approval is requested, the customer is responsible for reviewing the information carefully.

Once the customer approves a design, layout, spelling, logo placement, dimensions, or other details, Ozark Mountain Leather may begin production based on that approval.

Changes requested after approval or after production begins may result in additional charges and may extend the production time.

7. Orders and Order Acceptance

Submitting an order and receiving an automated order confirmation does not necessarily mean that we have accepted the order.

We reserve the right to contact you for additional information, correct an obvious pricing or listing error, refuse an order, or cancel and refund an order when necessary.

Examples may include:

• A product or material becoming unavailable

• A website pricing or technical error

• Incomplete or conflicting customization information

• An order we cannot safely or reasonably manufacture

• Suspected fraud or unauthorized payment

• Customer-provided content we cannot legally or appropriately reproduce

If we cancel an order after payment has been collected, we will issue the appropriate refund.

8. Payment

Payment is collected when the order is placed unless another arrangement has been made in writing for a specific custom, wholesale, group, or commercial order.

Prices are shown in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, optional services, and other charges will be shown during checkout when applicable.

We reserve the right to correct obvious pricing errors.

9. Production Times

Most Ozark Mountain Leather products are handcrafted after the order is placed.

Current estimated production times may be displayed on our website, product pages, announcement banner, order information, or other customer communications.

Production times are estimates based on our current workload and are not guaranteed delivery dates unless we specifically agree in writing to a guaranteed date.

Production may occasionally be affected by:

• Order volume

• Material availability

• Custom design requirements

• Equipment issues

• Weather

• Carrier interruptions

• Illness or emergencies

• Other circumstances outside our reasonable control

We will make reasonable efforts to keep customers informed of significant delays.

If we are unable to ship an order within the time originally represented, we will provide any notice, cancellation opportunity, refund, or other option required by applicable law.

10. Shipping and Delivery

Shipping estimates are separate from production times.

When a made-to-order product is listed as requiring several weeks for production, that period generally refers to the time needed to make the item before it is given to the shipping carrier.

Carrier delivery estimates begin after the package has shipped.

Once an order ships, tracking information will normally be provided to the email address associated with the order.

Carrier delivery dates are estimates unless the carrier specifically guarantees the service.

Ozark Mountain Leather is not responsible for carrier delays caused by weather, transportation disruptions, natural disasters, incorrect routing, holidays, or other circumstances outside our control.

Nothing in this section limits any rights or remedies that cannot legally be waived.

For additional information, please see our Shipping & Returns Policy.

11. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before submitting an order.

If an incorrect or incomplete address is provided, contact us as soon as possible.

Once an order has shipped, we may not be able to change or redirect the delivery.

Additional shipping charges caused by an incorrect customer-provided address, refused shipment, or returned package may be the responsibility of the customer where permitted by law.

12. Lost, Damaged or Missing Packages

If tracking shows that a package has been lost or damaged while in transit, please contact us promptly so we can help determine the appropriate next steps.

Depending on the shipping service, carrier rules, and any insurance purchased, a carrier claim may be required.

If tracking shows that a package was delivered but the package cannot be located, the customer should first check the delivery area, household members, neighbors when appropriate, and the carrier.

We may assist with carrier information or a claim when reasonably possible.

Optional shipping insurance may provide additional protection for qualifying shipments. The availability or purchase of optional insurance does not eliminate rights or responsibilities that otherwise exist under applicable law.

13. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

For made-to-order or personalized products, cancellation is generally possible only before production has begun or materials have been cut or permanently altered for the order.

Once work has begun, cancellation may not be possible because the product has been made specifically for you.

If you request a change after production begins, we will let you know whether the change can reasonably be made and whether additional charges will apply.

Ready-to-ship products may be processed quickly, so we cannot guarantee that an order can be changed or canceled before shipment.

14. Returns and Exchanges

Return eligibility depends on the type of product purchased.

Non-personalized products that qualify for return must meet the requirements stated in our current Shipping & Returns Policy.

Unless required by law or caused by an error on our part, the following items are generally not returnable:

• Personalized products

• Engraved products

• Hand-stamped products made with customer-selected personalization

• Custom-sized products

• Products made using customer-provided measurements

• Custom-designed products

• Special-order products

• Private custom listings

• Products that have been used, altered, damaged, or improperly cared for after delivery

If Ozark Mountain Leather made an error on your order, please contact us promptly so we can review the problem and work toward an appropriate resolution.

Please do not return a product without contacting us first.

See our Shipping & Returns Policy for complete return instructions and current return timeframes.

15. Product Issues and Craftsmanship Concerns

We take pride in the products we make and want to know if there is a legitimate problem with the materials or craftsmanship of an item we produced.

If you believe your product has a manufacturing or craftsmanship problem, contact us with your order information and photographs showing the issue.

We will review the circumstances and determine what remedy, if any, is appropriate under our policies and applicable law.

Problems caused by ordinary wear and tear, accidents, neglect, misuse, improper storage, improper care, incorrect installation, modification, animals, exposure to excessive moisture or heat, incorrect customer-provided measurements, or use of the product for a purpose for which it was not designed are not normally considered manufacturing defects.

Leather naturally changes with use and age. Darkening, patina, surface marks, stretching, softening, and other normal changes in genuine leather are not generally considered defects.

Except for any warranty expressly identified as a written warranty elsewhere on our website or provided with a specific product, this section is not intended to create an additional written warranty beyond rights provided by applicable law.

16. Firearm Accessory Safety

CAUTION: READ BEFORE USING ANY OZARK MOUNTAIN LEATHER FIREARM ACCESSORY

Ozark Mountain Leather cares about the safety of our customers and the responsible use of our handcrafted firearm accessories. Firearms are inherently dangerous and can cause serious injury or death if handled improperly.

Our rifle slings, shotgun slings, and other firearm-related accessories are intended for use only with proper firearm-safety practices, appropriate supervision, compatible equipment, and careful inspection.

Customers are responsible for the safe handling, installation, inspection, maintenance, and use of firearms and firearm accessories.

Ozark Mountain Leather firearm accessories are intended for use only by responsible individuals who understand and follow proper firearm safety practices.

⚠️ Not Intended for Unsupervised Use by Minors ⚠️ 

Some Ozark Mountain Leather products, including youth rifle slings, are sized for younger users. These products are not toys.

Firearms and firearm accessories should never be used by a minor without the direct supervision, instruction, and responsibility of a knowledgeable adult.

A youth-sized product does not mean that the product or firearm is appropriate for unsupervised use by a child or minor.

Parents, guardians, and responsible adults are responsible for determining whether a firearm accessory is appropriate for the individual user and for ensuring that all applicable firearm-safety rules, manufacturer instructions, and laws are followed.

General Firearm Safety

Always:

• Treat every firearm as if it is loaded.
• Keep the firearm pointed in a safe direction.
• Keep your finger away from the trigger until you are ready to fire.
• Keep firearms secured and out of the reach of children and unauthorized users.
• Follow all safety instructions provided by the firearm manufacturer.
• Obtain appropriate firearm safety training before handling or using a firearm.
• Verify that the firearm is unloaded before installing, removing, adjusting, inspecting, or working with a sling or other accessory.

Use care whenever handling, carrying, storing, or transporting a firearm.

Ozark Mountain Leather products are firearm accessories only and are not substitutes for proper firearm handling, safe storage, training, or compliance with applicable laws.

Rifle and Shotgun Sling Safety

Ozark Mountain Leather rifle and shotgun slings are handcrafted for carrying compatible firearms. Improper installation, adjustment, maintenance, or use can result in the firearm falling or becoming unsecured, which may cause injury or property damage.

Before each use:

• Verify that the sling is properly attached to the firearm.
• Inspect the sling, leather, stitching, Chicago screws, buckles, rings, swivels, sling studs, and other attachment points for looseness, wear, damage, or deterioration.
• Make sure all hardware and attachment points are securely fastened.
• Confirm that the sling and attachment hardware are appropriate for the firearm and intended use.

Discontinue use immediately if any part of the sling, hardware, swivel, stud, or attachment point appears damaged, excessively worn, loose, or unsafe.

Do not modify, cut, alter, or substitute sling components or attachment hardware in a way that could compromise the security or function of the sling.

A firearm sling should not be used for climbing, lifting, towing, restraining, supporting a person's body weight, or any purpose other than its intended use with a compatible firearm.

Sling Swivels and Attachment Hardware

Customers are responsible for making sure that sling swivels, studs, loops, rings, and other firearm attachment points are properly installed and suitable for the firearm.

Ozark Mountain Leather does not manufacture the firearm, stock, sling studs, or all third-party attachment hardware that may be used with our products.

If you are unsure whether a sling, swivel, stud, or attachment system is appropriate or properly installed, consult the firearm manufacturer, hardware manufacturer, or a qualified gunsmith before use.

Never rely on a sling to secure a firearm if an attachment point appears loose, damaged, improperly installed, or incompatible.

No-Swivel and Shotgun Slings

Some Ozark Mountain Leather shotgun slings are designed for firearms that do not use traditional sling swivels.

These products must be installed and adjusted according to the instructions provided for that particular sling style.

Before carrying a firearm, verify that all loops, straps, buckles, rings, and other securing points are correctly positioned and tightened.

Because firearm stocks, barrels, configurations, finishes, and dimensions vary, customers are responsible for confirming that the sling is appropriate for their particular firearm before use.

Customer Responsibility

The customer is responsible for the safe handling and use of the firearm and for routinely inspecting the sling and all attachment hardware.

Ozark Mountain Leather is not responsible for injury, loss, or property damage caused by misuse, improper installation, failure to inspect or maintain the product, incompatible or defective third-party hardware, unauthorized modification, or use of the product for a purpose for which it was not designed, except to the extent responsibility cannot legally be excluded.

Nothing in this policy is intended to limit responsibility for a defect in an Ozark Mountain Leather product where liability cannot lawfully be waived.

17. Compatibility

Although we may provide general information about compatibility, the customer is ultimately responsible for determining whether a product is suitable for the customer's firearm, book, equipment, or intended use unless Ozark Mountain Leather has specifically agreed in writing to provide a custom fit based on information supplied by the customer.

Firearm designs, sling attachment systems, stocks, swivels, studs, and aftermarket components vary.

If you are uncertain whether one of our products will work for your particular firearm or equipment, please contact us before ordering.

18. Proper Use of Products

Customers are responsible for using Ozark Mountain Leather products only for their intended purpose and for regularly inspecting products and hardware for wear or damage.

Do not continue using a product that appears damaged or unsafe.

Ozark Mountain Leather is not responsible for damage caused by misuse, improper installation, modification, failure to inspect hardware, failure to follow manufacturer instructions, or use of a product for a purpose for which it was not designed, except to the extent responsibility cannot legally be excluded.

19. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, pricing, and availability.

However, occasional typographical errors, technical errors, photography differences, or website errors may occur.

We reserve the right to correct errors and update information.

If an error materially affects an order that has already been placed, we may contact the customer to explain the issue and determine the appropriate next step.

20. Website Tools, Search and AI-Generated Assistance

Our website may include search tools, automated recommendations, artificial-intelligence-assisted features, product quizzes, visual customizers, or other technology intended to help customers locate products or understand available options.

These tools are provided for convenience and may occasionally produce incomplete, inaccurate, or outdated information.

Information generated by an automated tool does not override the product page, customization selections, measuring instructions, order confirmation, or written communication directly from Ozark Mountain Leather.

If an automated answer conflicts with information provided elsewhere on our website or you are unsure about an answer, please contact us before placing your order.

21. Third-Party Services

Our website may use services provided by third parties, including payment processors, ecommerce platforms, shipping carriers, analytics providers, advertising services, review providers, email providers, search tools, product customization tools, and other technology companies.

Your use of some third-party services may also be subject to the terms and privacy practices of those providers.

Ozark Mountain Leather is not responsible for the availability or operation of third-party websites or services outside our reasonable control.

22. Gift Certificates

Gift certificates or gift cards sold by Ozark Mountain Leather are subject to any terms displayed at the time of purchase and applicable law.

Gift certificates have no cash value except where required by law.

Customers are responsible for protecting gift certificate codes from unauthorized use.

23. Intellectual Property

Unless otherwise stated, the content on this website belongs to Ozark Mountain Leather, LLC or is used with permission.

This includes, without limitation:

• Photographs

• Product designs

• Artwork

• Logos

• Graphics

• Written content

• Product descriptions

• Videos

• Measuring instructions

• Customizer images and graphics

• Website content

• Branding

Website content may not be copied, reproduced, republished, distributed, sold, or used commercially without our written permission except as permitted by law.

The purchase of an Ozark Mountain Leather product does not transfer ownership of our photographs, artwork, product designs, website content, trademarks, or other intellectual property.

24. Customer Reviews and Submitted Content

If you submit a review, testimonial, photograph, or other content to us or through a review feature on our website, you represent that the content is truthful and that you have the right to submit it.

Where permitted by the submission process and applicable law, you allow us to use submitted reviews or content in connection with our website, business, and marketing.

We will not knowingly alter a customer review in a way that materially misrepresents the customer's opinion.

25. Privacy

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy and applicable law.

Please review our Privacy Policy for information about the types of information we collect, how it may be used, cookies and similar technologies, and the service providers that may process information on our behalf.

26. Website Accessibility and ADA Compliance Policy

Ozark Mountain Leather is committed to providing an accessible and inclusive website experience for all users, including individuals with disabilities. We strive to make our website and digital content usable by the widest possible audience.

We make commercially reasonable efforts to follow recognized accessibility best practices, including the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Because our website operates on an e-commerce platform and uses third-party tools and integrations, certain features, including product customization tools, search features, payment services, or other third-party applications, may have accessibility limitations that are outside our direct control.

When an accessibility limitation prevents a customer from accessing information, customizing a product, or completing an order, we are happy to provide reasonable assistance or an alternative method whenever possible.

If you experience difficulty accessing or using any part of our website, please contact us:

Phone: (479) 422-6912
Email: contact@ozarkmountainleather.com

We will make reasonable efforts to provide the requested information, assist with product customization, or help complete a transaction through an alternative method.

Ozark Mountain Leather periodically reviews and updates its website with accessibility in mind. As our website, technology, and accessibility standards evolve, we may update this policy accordingly.

27. Prohibited Website Use

You may not use this website:

• For an unlawful purpose

• To attempt to gain unauthorized access to the website or another person's account

• To interfere with the security or operation of the website

• To introduce viruses, malicious code, or other harmful technology

• To collect information about other users without authorization

• To impersonate another person

• To engage in fraudulent activity

• To copy or commercially exploit our website content without authorization

We may restrict access to the website when reasonably necessary to protect our business, customers, systems, or legal rights.

28. Limitation of Liability

To the fullest extent permitted by applicable law, Ozark Mountain Leather, LLC and its owners, employees, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in these terms is intended to waive a customer's rights under applicable consumer-protection laws.

29. Indemnification

To the extent permitted by law, you agree to be responsible for claims, damages, or expenses arising from your unlawful use of our website, your infringement of another person's intellectual-property rights through materials you submit to us, or your intentional misuse of our products.

This provision does not require a customer to indemnify Ozark Mountain Leather for our own negligence, defective products, or conduct for which liability cannot legally be shifted to the customer.

30. Governing Law

These Terms & Conditions are governed by the laws of the State of Arkansas and applicable federal law, without regard to conflict-of-law principles, except where another jurisdiction's consumer-protection laws must legally apply.

Any legal proceeding arising from these Terms or a transaction with Ozark Mountain Leather will be handled in a court of competent jurisdiction as permitted by applicable law.

31. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

32. No Waiver

If Ozark Mountain Leather does not immediately enforce a provision of these Terms & Conditions, that does not mean we have waived our right to enforce that provision later.

33. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, technology, or legal requirements.

The current version will be posted on this page with an updated effective date.

Changes will apply prospectively unless applicable law requires otherwise.

The Terms & Conditions in effect at the time an order is placed will generally apply to that transaction.

34. Contact Us

Questions about these Terms & Conditions, an order, product compatibility, measurements, customization, or any of our policies should be directed to Ozark Mountain Leather before placing an order whenever possible.

Ozark Mountain Leather, LLC
Arkansas, USA

Please use the contact information provided on our website to reach us.

Every custom order starts with a conversation, and we are happy to answer questions before we begin making your product.